Monetrix is designed so that you always keep control of your money and your crypto.
You send funds from your bank account and receive crypto in your wallet, or send crypto from your wallet and receive funds in your bank account. Monetrix provide only the exchange service but does not store your funds.
💡 How it works in practice
When you buy crypto
You send money from your bank account
Monetrix processes your order
Crypto is sent directly to your wallet
Your crypto goes straight to you — it is never stored on Monetrix
When you sell crypto
You send crypto from your wallet
Monetrix processes your order
Money is sent directly to your bank account
Your money goes straight to you — it is never stored on Monetrix
What this means
❌ No balance is stored on Monetrix
❌ Monetrix does not hold your crypto
❌ Monetrix does not hold your money
✅ You always use your own wallet and your own bank account
Monetrix only processes the transaction — it does not store your funds at any time.
What is “your own wallet”?
Your own wallet is any wallet or account that belongs to you and that you control.
You can use:
Personal wallets like MetaMask or Trust Wallet
Accounts on trusted platforms such as Binance or Kraken
The important point: the wallet or account must be yours
Why this is safer
Using your own wallet provides a higher level of security:
Full control
You are the only one who controls your crypto and your funds.
No custody risk
Your assets are not stored on a platform, reducing risk.
Direct transactions
Funds go directly between your bank and your wallet — no unnecessary intermediaries.
⚠️ Important requirements
To avoid delays or issues:
Always use a wallet or account in your name
Do not send funds from third-party wallets
Make sure you have full access to your wallet
Transactions that do not meet these conditions may be delayed or rejected.
Summary
Using your own wallet ensures:
Full control of your funds
Higher security
Faster and smoother transactions